Dutch-speaking Customer Service Assistant (Hourly)

About the role

We are looking for an energetic Dutch‑speaking Customer Care Assistant to join NutraQ on an hourly basis. You will be the first point of contact for our customers, handling inbound calls, retaining customers and proactively reaching out to them. The role combines customer service with sales opportunities across our health‑and‑beauty brands.

Key responsibilities

• Handle inbound Dutch customer calls, focusing on retention and issue resolution.
• Proactively contact customers by phone to follow‑up and identify sales opportunities.
• Maintain a solution‑oriented mindset while representing NutraQ’s product portfolio.

Required profile

• Excellent written and spoken Dutch.
• Positive, solution‑oriented customer service attitude.
• Strong interpersonal and networking abilities.
• Results‑driven, proactive approach with interest in health and wellbeing products.
• Additional language skills are a plus; English is the internal company language.

What we offer

• Friendly colleagues and a supportive working environment.
• Access to NutraQ’s product portfolio and Epassi benefits for sports, wellbeing and culture.
• Epassi lunch or commuting benefit and comprehensive occupational healthcare.
• Customer Care Academy training program.
• Modern office facilities in Pasila with the possibility to work remotely up to two days per week.