Area Delivery Operations – Major Projects (Flexible Location)

About the role

KONE, a leading elevator and escalator company, is looking for a senior leader to head Delivery Operations for Major Projects across Europe. The role works closely with Front Line Major Projects teams to drive portfolio performance, project governance, operational excellence and risk management, and leads an international team of four Major Projects professionals. The position can be based in Espoo, Finland, or one of KONE's major European locations, depending on business needs.

Key responsibilities

• Lead and optimise the delivery performance of the Major Projects portfolio, covering safety, quality, customer satisfaction, profitability, cash flow and schedule adherence.
• Own project portfolio governance, planning, forecasting, risk management and performance reporting across Europe.
• Drive continuous improvement through standardised ways of working, the KONE Project Framework, best-practice sharing and capability development.
• Champion a culture of safety, quality and customer excellence and ensure compliance with policies, standards and governance requirements.
• Partner with Sales, Operations, Supply Chain, Procurement, Finance, Engineering and Legal teams across the project lifecycle.
• Lead critical project reviews, escalations and recovery initiatives.
• Contribute to strategic planning and executive decision-making for the Major Projects business in Europe.
• Develop organisational capabilities, talent and future leadership within Major Projects.

Required profile

• Master's degree in engineering, business, construction economics or a related field, with relevant professional experience.
• Minimum 10 years of leadership experience in Delivery Operations, Major Projects, construction, infrastructure or other complex project-driven environments.
• Demonstrated leadership, performance driving, talent development and collaboration; strong commercial acumen on profitability and business performance.
• Fluency in English; additional European languages are an asset, Finnish is not required.

Required skills

• Project and portfolio management, including governance, forecasting, risk management and execution.
• Strategic mindset with the ability to deliver at high speed in a fast-paced environment.
• Leadership, communication and influencing skills, with a track record of developing high-performing teams.

Applications close on 16 November 2026; candidates submit their CV and application through the company's careers site. Occasional travel across Europe is included.