Extra Sales Advisor (On-Call), 0h Contract

About the role

H&M Group is hiring Extra, on-call Sales Advisors for its store in Vantaa, Jumbo Shopping Center. The position is part-time and operates on a 0-hour contract basis, with an ongoing selection. Finnish is the language used in the stores, so the CV should be sent in Finnish. Applications close on 11 October 2026.

Key responsibilities

• Welcome customers, guide them through the store and help them find what they need while showcasing the products.
• Share fashion and product knowledge so customers can make informed choices.
• Collaborate with the team to deliver excellent service throughout the customer journey.
• Keep the sales floor and back of house well stocked, organised and inviting.
• Help with opening and closing the store.
• Represent the brand positively in all customer interactions.

Required profile

• Experience in customer service within fashion, retail or a similar field.
• Ability to provide an excellent customer experience in Finnish.
• Passion for fashion and for delivering an in-store experience that promotes products and drives sales.
• Thrives in collaborative, dynamic environments and is flexible and action-oriented.

Required skills

• Customer service in Finnish.
• Willingness to learn and develop, including interest in store technology.

What we offer

• Employee discount on all H&M Group brands in stores and online.
• Work clothing benefit three times a year.
• Sports and culture benefit.
• Inclusion in the H&M Incentive Program (HIP).
• Extensive development opportunities around the globe.

To apply, candidates complete an online skills-based assessment via an external provider (invited by email, also check junk mail); a cover letter is not needed.