Cooling Technician – Field Service (Finland)

About the role

Vertiv is seeking a skilled Cooling Technician to join its service team in Finland. The role involves field‑based work across Finland and the wider Nordics, with regular travel and overnight stays. You will support critical infrastructure by commissioning, maintaining, and repairing Vertiv’s thermal management products and other contracted cooling systems.

Key responsibilities

• Respond promptly to assigned service calls, performing planned maintenance, commissioning, and emergency repairs.
• Coordinate with back‑office and scheduling teams to plan, update, and close work orders, ensuring accurate documentation.
• Provide technical support on complex issues and advise customers and internal stakeholders.
• Identify and report potential sales or service leads to the appropriate department.
• Maintain company vehicle, tools, and equipment in proper condition.
• Ensure all activities comply with ISO 9001, ISO 14001, ISO 45001, Vertiv processes, and Finnish legislation.

Required profile

• Tukes‑approved refrigeration qualification (or equivalent) – mandatory.
• Minimum 5 years of experience in a technical service environment with HVAC, refrigeration, cooling, or chillers.
• Previous field‑service experience with strong customer‑service orientation.
• Excellent communication skills in Finnish and English, both spoken and written.
• Valid clean driving licence and ability to work independently under pressure.

Required skills

• HVAC
• Refrigeration
• Cooling systems
• Thermal management
• Chillers
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook