Digital Product Lead, Engagement Foundations

About the role

Finnair is looking for a Digital Product Lead to own the vision, strategy and roadmap for its Engagement Foundations. This area provides the secure, scalable and data‑driven capabilities that power customer engagement across Finnair’s digital ecosystem, including identity, loyalty profiles, fraud prevention and partner integrations.

Key responsibilities

• Define and communicate a clear product vision and roadmap that aligns with Finnair’s digital and business objectives.
• Collaborate with tribe leads, internal stakeholders and external vendors to discover opportunities and set priorities.
• Act as the voice of the customer and the business in development discussions, ensuring alignment with strategic goals.
• Lead product development from concept through delivery, focusing on measurable customer and business value.
• Maintain ownership of the underlying capabilities while coordinating with dedicated UX teams that manage the experience layer.

Required profile

• Proven experience in digital product management, preferably in large, data‑centric organisations.
• Strong understanding of secure identity, authentication and loyalty data services.
• Ability to translate business needs into technical roadmaps and measurable outcomes.
• Excellent stakeholder management and communication skills.

Required skills

What we offer

• Hybrid work model with regular on‑site presence at Finnair HQ near Helsinki‑Vantaa Airport.
• Opportunity to shape a critical part of Finnair’s digital transformation.
• Collaborative environment guided by the values of safety, customer focus and teamwork.