Offres d'emploi Centres d'appels & Téléprospection

About the role This position is responsible for delivering the highest standards of customer service via telephone to existing and potential customers. The role requires fluent Arabic and English comm...

About the role As a Quality Analyst you will execute the daily requirements of the Quality Assurance program for the contact center, evaluating customer experiences across inbound and outbound calls,...

About the role The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or the Internet, providing support and resolving routine product or service issues....

About the role The Advisor II, Blended Support role provides telephone and digital assistance to customers, handling inbound and outbound interactions across calls, chats, and emails. You will ensure...

About the role We are looking for a Customer Care Officer to join Cartrack in Dubai, responsible for delivering exceptional support to our clients throughout their journey. The role involves onboardin...

About the role We are looking for a proactive cold caller to initiate conversations with our target ideal customer profile. The role supports Anlytic Labs’ outbound efforts across the GCC and Europe,...

About the role We are looking for a Telecommunication Agent to deliver exceptional telephone service for guests at Rixos Premium Dubai JBR. The role involves answering calls professionally, handling g...

About the role As a Customer Care Advisor at Emirates NBD, you will deliver exceptional service to bank customers, handling inquiries, promoting products and ensuring satisfaction while complying with...

About the role The Call Centre Agent will handle inbound and outbound calls, assisting patients with appointment bookings, general inquiries, and ensuring smooth communication. The role supports the p...

About the role The Command Centre Lead will oversee real‑time monitoring of service levels, customer demand and operational stability across all contact channels. This senior role coordinates incident...

About the role The Team Leader for the Contact Centre will oversee real‑time operational performance across all customer service channels, ensuring service levels, customer experience, and business co...

About the role The Assistant Manager – Contact Centre WFM is responsible for real‑time management of contact‑centre operations, ensuring service levels, workforce utilization and operational efficienc...

About the role The Client Services Analyst will handle customer feedback and complaints received via the call centre, ensuring timely and professional communication that enhances the overall customer...

About the role The Call Center Agent will support the bank’s customers through both inbound and outbound calls, ensuring high‑quality service and driving sales of banking products. Key responsibilitie...

About the role Join Bayut & dubizzle as a Telesales Agent focused on automotive sales. You will generate revenue by engaging potential and existing customers through outbound calls, converting leads i...

About the role As a Team Leader – Quality & Complaints you will drive day‑to‑day quality assurance and complaints handling for the call centre, ensuring the highest level of service delivery and custo...

About the role The Call Center Executive will serve customers by providing product and service information, resolving issues, and ensuring high quality standards. The role supports the bank’s financia...

About the role The Call Center Executive will serve FAB customers by providing product and service information, resolving issues, and ensuring a high‑quality experience. The role requires a strong tea...

About the role We are looking for an Emiratized Customer Service Representative to join First Abu Dhabi Bank in Dubai. The role involves delivering high‑quality service to bank customers through inbou...

About the role To delight internal and external customers over the telephone.